FAQs

What if my order is delayed?

As we work with third-party logistics companies, we rarely experience delays but we understand this can happen. We appreciate your patience!

In the case your order has been lost, or not met a reasonable delivery period, we can organise a refund or replacement. Please check with your local delivery company or email us at hello@formethelabel.com.

How do I return?

To make a return, please send your item back to the return address found on your packing slip. You must ensure your original packing slip is inside the parcel so we can identify it.

Your items must be unworn and with any applicable hygiene strips attached in order to qualify for a refund.

My item is faulty. Can I get a replacement?

Should your item arrive with any manufacturing defects, please contact us on hello@formethelabel.com and we will be able to assist you.

Where do you ship to?

Currently, we ship within the UK only. Please keep an eye on our website and social media accounts for any updates.